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MNsure says new system running smoothly

October 2, 2013
Associated Press

MINNEAPOLIS (AP) — Officials with Minnesota's new online health insurance marketplace say the system is running smoothly after a bumpy start Tuesday.

MNsure spokeswoman Jenni Bowring-McDonough says consumers created 1,610 accounts by early Wednesday morning. The MNsure website had close to 100,000 visits by Tuesday night after going live around 3:30 p.m. Tuesday, while operators took more than 1,700 calls Tuesday.

MNsure doesn't have figures yet for how many people have actually enrolled for coverage.

She says a server problem that made it difficult for many people to create accounts Tuesday has been fixed, though some consumers continue to report various glitches.

MNsure posted a list of insurance brokers who can help consumers Wednesday morning, and she says they plan to post a list of helpers called "navigators" in the afternoon.



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