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UHD’s Home Health named in the top 100

By Staff | Nov 9, 2014

They more than surpassed their goal this time.
The United Hospital District Home Health and Hospice has recently been named as one of the top 100 HomeCare Elite.
“Mary Ellen (Rigby, UHD?Home Health Care) would say they would shoot to be one of the top 500,” UHD administrator Jeff Lang says. “They really blew that goal out of the water.”
To be considered, agencies need to be Medicare certified. There are 9,994 agencies who were considered and only 2,501 are elite – and UHD?is in the top 100 of the elite.
The chosen agencies are decided by ranking measurements in quality outcomes, best practice implementation, patient experience, quality improvement and consistency, and financial performance.
Rigby says she credits quality care evidenced by patient satisfaction surveys with the agency’s ability to achieve this recognition as a HomeCare Elite.
“These winners are proving that a heightened focus on clinical outcomes, patient experience and financial management leads to success,” says Marci Hydt, product manager of DecisionHealth, the company who sponsors the recognition.
The announcement was made to the UHD board members during their November meeting.
“This is a big accomplishment,”?chief nursing officer Cande Arends adds.
The rest of the staff at UHD is gearing up for the upcoming Joint Commission Survey, which occurs every three years.
The board was prepared during their October meeting. Since then employees of the facility have been checking off to do lists to ensure everything is operating the way it should.
However, as employees start doing their regular deep cleaning and checking, some maintenence issues needed to be addressed.
“I have a capital request for new smoke dampers in the HVAC system,”?chief financial officer, Diane Deblon says.
The request was for $15,000 to replace the dampers, since the current units are becoming too old to find replacement parts for.
The board approved this capital request in order for the maintenance to move forward with fixing this issue.